Shipping policy

Shipping policy

Free delivery
Delivery is free on every order: to UK addresses and to every other destination we ship to. The countries we deliver to are shown at checkout.

Made to order
Every print is made to order, especially for you, and then sent straight to you.

Delivery times
UK: 1-5 days from order to delivery.
Outside the UK, delivery times vary by destination.

Tracking and questions
For tracking information or any question about your order, email us at murallaart@outlook.com with your order number.

Damaged items
Damage occasionally happens in transit. If your order arrives damaged, please email murallaart@outlook.com as soon as possible, ideally within 7 days of delivery, with clear photos of the item and the packaging (front and back of the item, front and back of the package, the inner protection and the delivery label). Please don't throw the packaging away. Replacements for damaged items are free, with no delivery charge. Alternatively, you can choose a refund.

This policy doesn't affect your statutory rights.